Privacy Policy

Who the game is for

OutFlagged is intended for players aged 13 and older. It is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has used the game, contact us and we will delete their account.

Information we collect

Account information

A player ID created automatically when you first open the game (a guest account). You do not need to give your name or email to play.
If you choose Sign in with Google to save your progress, we receive your Google account identifier and email address from Google. We use them only to link and restore your account.

Profile information you choose

Your display name, avatar and country.

Game information

Your games: mode, answers, scores, times and dates.
Your progress: level, experience, rank, stars, badges, achievements, trophies and leaderboard results.
In-game balances: coins, gems, energy and Ranked tickets.

Purchase information

When you buy gems, the payment is handled by Google Play. We never see or store your card or payment details.
We receive and keep a record of the purchase: product, gems received, order ID, date and refund status, linked to your player ID.

Device and technical information

App version, device model, operating system version, and technical data needed to keep the game secure (for example, checks that the app is genuine and unmodified).
Crash reports when the app crashes or hits an error, to help us fix bugs.
Usage events, such as starting or finishing a game, making a purchase or enabling notifications, linked to your player ID, so we can understand how the game is used and improve it.
Like any online service, the providers we use process your IP address when the app connects to them.

Support messages

If you email us, we receive your email address and whatever you include in the message.

We do not show ads, and we do not collect or use your device's advertising ID. We do not collect your precise location, contacts, photos or microphone. Reminder notifications (for example, when your free tickets are back) are scheduled on your device.

How we use information

To run the game: create your account, save and sync your progress, and restore it on a new device.
To run leaderboards, ranks, trophies and other competitive features.
To process purchases, deliver gems and handle refunds.
To keep the game fair and secure: detect cheating, fraud and abuse.
To fix crashes and bugs and to improve the game.
To answer support requests.
To meet legal obligations.

What other players can see

Your display name, avatar, country and your leaderboard results (positions and times) are visible to other players. Please don't use your real name or personal details as your display name.

We do not sell your personal information. We share it only with service providers that run parts of the game for us:

Google Firebase (Google LLC): accounts and sign-in, game database, server functions, crash reporting, analytics, remote configuration and app integrity checks. The game database and servers are located in the European Union; Google may process data in other countries under its own safeguards.
Google Play: app distribution, payments and refunds.
RevenueCat, Inc.: verifies and records in-app purchases on our behalf.

We may also disclose information if required by law, to protect our rights or the safety of players, or as part of a transfer of the game to a new owner (who would remain bound by this policy).

How long we keep information

We keep your account and game information while your account exists.
When you delete your account, we delete your profile, progress, games, leaderboard entries, trophies and achievements, and your sign-in account.
We keep purchase records after deletion for as long as tax, accounting and fraud-prevention rules require.
Crash reports and usage events are kept for limited periods set by our providers.
Guest accounts that are never signed in to Google cannot be recovered after the app is uninstalled. Their data stays stored until it is deleted; you can delete it from the app or by contacting us.

Your choices and rights

Delete your account at any time in the app (Settings → Delete account) or at outflagged.com/delete-account.
Change your display name, avatar and country in the app.
Turn off notifications in the app or your phone settings.
Depending on where you live, you may have rights to access, correct, delete or export your information, or to object to or restrict how it is used. To make a request, email support@outflagged.com with your player ID (shown at the bottom of Settings). We reply within 30 days.

Security

We use the security measures of our providers, encrypted connections, server-side checks and access rules to protect your information. No system is perfectly secure, but we work to protect your data and fix issues quickly.

Changes to this policy

We may update this policy as the game changes. We will update the date at the top, and tell you in the game if the changes are significant.

Contact

support@outflagged.com